Guide for intercultural mediation in health care
Based on some of the principles of the intercultural mediation program financed by the FPS Health, Food Chain Safety and Environment and Federal Institute for Health Insurance (FIHI) in Belgium, the document also intends to be a guide for the organization of intercultural mediation in health care institutions.
This guide provides a set of standards and a point of reference for intercultural mediators and care providers on the evaluation of intercultural mediation practices. It also provides a code of conduct and examples of complex situations that intercultural mediators and care providers could be confronted with.
The document is available in French, Dutch and English here.